How Could You Connect What You Do to Who You Are?

Magic happens when you connect what you do to who you are. You change. Your organization can change. Everything changes. Here’s an example from my own life of what this looks like. I do all of the following (and therefore I am the following):

Coaching
Speaking
Writing
Serving
Learning

Meditating
Listening
Reading
Questioning
Growing

Lifting
Pushing
Pulling
Stretching
Walking

Tasting
Smelling
Hearing
Seeing
Touching

Traveling
Exploring
Strolling
Discovering
Sensing

Laughing
Loving
Thinking
Feeling
Smiling

Creating
and
Becoming.

Who are you and what do you do?

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Use Clarity to Build Confidence

We all want the feelings of self-assurance, self-reliance, and “having it all together” at work and in life. But sometimes we fall short. We all suffer at times from nagging feelings of doubt and/or uncertainty.

We admire people who speak and act confidently. And it’s often true that confident people are reinforced by others. So, how can we increase our confidence?

One answer is to increase our clarity.

Here are ten areas where you can project clarity, which will increase your confidence:

Clarity

Question – Request additional information anytime something doesn’t make sense. Chances are if you don’t understand something, you are not alone.

Simplify – Ask others to streamline their messages where possible, and do the same where you can. Overly complicated explanations don’t help anyone.

Synthesize – Combine different elements of a topic in a way that is helpful and meaningful to you. Seeing how the pieces fit together can help you focus on the whole rather than the parts.

Summarize – Condense ideas or concepts into their essential elements. A shorter message is easier to retain and share with others.

Define a course of action – Develop a plan to actualize your ideas and include others as you do it. By translating words into deeds you’ll reinforce the direction you have chosen.

Communicate – Establish a shared understanding. Remember that what one person may say isn’t necessarily what another person may hear. Make sure you understand, and are understood.

Anticipate change – Expect to make adjustments. What may be clear at one moment may quickly become murky as things evolve.

Check back – Ensure continual conversation with all groups. As things evolve, include all stake owners to make sure shared understanding continues.

Clarify your values – Spell out what’s most important to you. You will be a more effective messenger when you are sure about what you stand for.

Act on your values – Walk your talk. When what you do and say aligns with who you are, others will feel your authenticity, which will help them see you as someone they can trust.

Leaders at all levels are more effective—and happier—when they operate with confidence. Increasing clarity offers a useful path to help get there, and stay there, more often.

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A Different Kind of Compound Interest Can Drive Your Growth

In the financial world, people use the term compound interest to describe the practice of adding accumulated interest back to the principal sum so that interest is earned on top of interest from that moment on. The power of compound interest is the accelerated growth achieved as you maintain a pattern of regular, consistent investing and gain interest on your interest. In financial terms, the net effect of compound interest on growth is exponential as opposed to steady.

Unfortunately, most companies are missing the fact that compound interest is not solely a financial concept. It is also a critically important idea to apply to your people. Words can have more than one meaning. As always, the key is to ask the right questions.

Here are four big ones:

How much interest do your fellow employees have in their work?

Many companies actually measure the level of their human interest in employee engagement surveys. The challenge arises when a company starts out with low human interest. The problem has been well researched by Gallup who reports that across all industries, seven out of 10 employees are not fully engaged at work. Said differently, there is not as much interest as there could be.

How can human interest compound?

Research also confirms that once positive emotions are introduced, people who are engaged can spread those feelings at work. Specifically, Sigal Barsade has shown that anyone’s engagement can affect the interest of everyone around them. Think of the cascading ripple effect of viral engagement. Engagement is contagious.

What’s the impact?

Research has also proven that highly engaged teams drive the bottom lines (plural) of any company—the triple bottom lines of profit, people, and the planet that leading companies use today as the yardstick of true success. As in finances, the net effect of compound human interest on growth is also exponential rather than steady.

Finally, what can I do about it?

Even those without fancy titles or positions of authority can exercise a powerful influence in an organization. Anyone can be more disciplined, support others, develop insight, live (and work) their values, and create their future.

If you do have some organizational authority you can do the same.

Whether you use the term compound interest, contagious growth, viral engagement, or the ripple effect doesn’t matter. What matters is to first understand that people drive growth, and second, that anyone can light the spark that triggers compound interest.

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Are You Asking the Wrong Question?

We tend to like choices that are simple and easy. We like the ease of “either/or” questions. Things are easier if the choice is one or the other. But are you asking the wrong question?

Many times “either/or” questions lead us in the wrong direction. When we instead substitute the word “and” for “either/or” and do the tougher work of figuring out how both sides can be right, we get closer to the truth.

I was reminded of the importance of “and” questions when I recently saw a poster of Yoda and later that day read a quote from success guru Tony Robbins.

Yoda’s poster shared his simple view on success—“Do or do not, there is no try.” Simple translation: Doing is what success is all about.

Motivational expert Tony Robbins’ quote was simple as well—“It’s not about achieving the goal, it’s about who you have to become in order to achieve it.” Simple translation: Success is more about who you grow to be than it is what you do.

So who is right? Yoda or Tony? What if they’re both right?

Sorry Yoda, but I believe trying is really important because we learn from every step along the way.

And sorry Tony, but the becoming alone isn’t all there is. I believe we are meant to create and grow. What we do as we feel, think, speak, write, and act all matter.

I believe true success comes for each of us as we connect what we do to who we are becoming. Both doing and being matter equally.

They matter so much that I wrote a book about how to do it: Be Chief: It’s a Choice, Not a Title.

Most importantly, the next time anyone confronts you with an “either/or” question you might choose to substitute an “and” to see where the truth lies for you.

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Companies’ Worth vs Wealth

Great companies measure their worth, not just their wealth—here’s how.

Companies have traditionally measured corporate health and success solely in financial terms. Specifically, income statements and balance sheets, in some form or fashion, have been used for hundreds of years to communicate the financial wealth and prospects of an enterprise. But the best companies go beyond measuring their wealth—they measure their worth.

Since the 1970s, select companies have moved beyond financial reporting to measure their success. These organizations have been holding themselves accountable to reach a higher bar by evaluating their performance in relation to the environment, society, and appropriate controls (governance), also known as ESG. These companies have correlated focus on these areas to their corporate values.

ESG acknowledges the sustainability and ethical impact of a business. ESG reports are used to measure these intangible assets that add to a company’s reputation, intellectual property, and brand value. ESG includes the following:

Environmental – climate change, pollution, water management, biodiversity

Social – human rights, labor relations, health and safety, community relations, diversity

Governance – board structure and accountability, executive pay, bribery and corruption

But company results have proven an ESG focus impacts much more than intangible brand value. It can deliver tangible top- and bottom-line improvements as well. ESG companies have been outperforming others in their peer group. The data would support the fact that companies that “do good” also “do well.”

Even more recently, some companies are raising the bar again to increase their worth. These companies are stepping up to meet 17 bold, broad-based Sustainable Development Goals (SDGs) set by the United Nations in 2015.

The SDGs each have specific measurable objectives with enabling supportive metrics and goals. They include global issues of poverty, hunger, health, education, justice, equality, energy, economic growth, infrastructure, climate and environment protection, sustainable communities, and responsible consumption and production.

In short, today’s best organizations are focused on sustainable growth to increase their worth. They’ve learned that increasing their worth also increases their wealth.

Said differently, a company’s value increases when they focus on their values.

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The Solution to CEOs’ #1 Issue: Cascading Chiefs

Many companies are in a crisis of their own doing, yet most don’t even see it.

Yes, customers always need our focus. Companies must do everything they can to first improve customer satisfaction and then build true customer loyalty, but that’s not the biggest problem.

And yes, competitors—both traditional and non-traditional—are always threats. Both are utilizing technology to speed up their ability to innovate and make quick changes to challenge your company in the market. But the biggest problem doesn’t lie there either.

Sure, cost pressure is constant. Whether cost management is needed primarily to meet market prices, deliver adequate margins, or to minimize losses, it is always a top priority. But it’s never the #1 issue.

The biggest problem costs business an estimated $7 TRILLION worldwide according to Gallup.

Culture is the real culprit.

Employees are not coming to work with the energy, clarity, or confidence to maximize their influence and impact. Even with the best of intentions, companies are not adequately focused on improving this crisis. Gallup estimates between seven and nine out of 10 workers are “mailing it in” at work.

What’s the fix?

I use the term cascading Chiefs to describe the desperately needed antidote.

Here’s why I use the term. My definition of a Chief is everyone who has the energy, clarity, and confidence to maximize their influence and impact. This can apply to anyone and is completely independent of title or position. Research has shown that these Chiefs offer a positivity that’s actually contagious.

And while it’s important to hire great people so they can help increase the engagement of other employees in a side-to-side manner that I call viral engagement, there is also a need for top-down choices to accelerate engagement.

That’s why I use the term cascading, which means “pouring down rapidly and in large quantities.”

Those at the top of organizations need to immediately look at ALL levers available to them to dramatically increase the number of employees who feel engaged. These include a fresh look at compensation, education, recognition, performance management, promotion, communication, and decentralized decision making.

With appropriate attention, I’ve seen cascading Chiefs quickly spread their positive ripple effect throughout million- and billion-dollar organizations, and provide a foundation for customer loyalty, competitive differentiation, and cost controls that deliver amazing and sustainable growth.

Now that you see it, what’s next?

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The Biggest Question Facing any CEO or Manager Today: Where’s Leo?

The toughest job for any CEO is to ensure they and their teams are asking the right questions. The best CEOs rely on a gender-balanced, diverse team to both formulate those questions and get the right answers. The same can be said of managers today. As a turnaround specialist, I’ve worked across industries and in companies of all sizes to ensure the CEO is also asking what I believe is the single most important question I know.

I learned about this question from the game-changing book Servant Leadership – A Journey into the Nature of Legitimate Power. In it author Robert Greenleaf shares the inspiration for his ground-breaking work and the foundation for the question.

“The idea of the servant as leader came out of reading Hermann Hesse’s Journey to the East. In this story we see a band of men on a mythical journey. The central figure in the story is Leo, who accompanies the party as the servant with his spirit and his song. All goes well until Leo disappears. Then the group falls into disarray and the journey is abandoned. They cannot make it without the servant Leo.”

Greenleaf goes on to posit “that the great leader is seen as the leader first, and that simple fact is the key to his greatness. Leo was actually the leader all of the time, but he was servant first because that was what he was, deep down inside. Leadership was bestowed upon a person who was by nature a servant.”

The question(s):

Do you know where Leo is in your company? Where is that person who may or may not have a significant position or title but who is lifting your organization in ways you can’t measure? And who has the potential to have a detrimental impact on, or reduce the “spirit” in, your organization if they left? How many Leos do you have today? How can you help more people in your company bring out their inner Leo? And are you sure you are being the best version of your own Leo?

The impact:

Research by Sigal Barade has shown that anyone can influence everyone else in a work environment. And research by Gallup sets the cost to business worldwide of not enabling Leos across all organizations at $7T. Senior managers at all companies can take steps to enable increased power at lower levels with the right top-down approach on issues like communication and compensation.

But leading companies are also showing others the way by embracing a strategy of decentralization along with a parallel path and a “side-to-side” expectation that acknowledges the impact peers at all levels have on each other. They are focused on enabling Leos everywhere.

Where’s Leo?

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What’s Missing from Most Companies’ Core Value Statement

In some ways, all turnarounds are the same. In my experience working as a turnaround specialist for companies ranging from startups to multinationals and in many different industries, challenges come in common areas, no matter the setting.

Every company starts out with a plan for their customers, their competitors, their costs, their capital needs, and their communities of vendors and partners. Invariably these plans are captured in numbers that appear on business plans that span from one to three to five years. Lots of numbers.

Most companies also have an initial plan for the culture. But unlike the other planning areas, here the plan is described in words. And the words that companies use to describe their desired optimal culture are the same too. In fact, you can generally pick 4–10 from the list of 25 values offered below and you’ll cover 99% of the values statements out there. I’ve seen them all. Do you recognize any of these in your company?

Accountability
Agility
Boldness
Collaboration
Commitment to customers
Community
Continuous learning
Constant improvement
Diversity
Fun
Humility
Innovation
Integrity
Leadership
Ownership
Passion
Quality
Respect
Service
Simplicity
Speed
Sustainability
Teamwork
Transparency
Trust

Companies rely on their plans like an orchestra relies on written sheets of music to ensure the right beat and harmony among many instruments.

But then something happens, often in the market. The beat unexpectedly changes, sometimes dramatically.

“Everyone has a plan until they get punched in the mouth.”

—Mike Tyson

It’s then that plans need to be quickly adjusted by people who are (hopefully) ready for change. Numbers generally need to be changed in all plans, and while the orchestra is still playing. The best teams continue to play by improvisation.

But the key to great improvisation is culture. And it’s here I’ve found that the most important cultural attribute is not on the list of values above. What’s missing is courage.

Courage is the ability to face difficulty, uncertainty, or pain without being deflected from a chosen course of action. The biggest risk to companies facing new challenges is that team members will lose their resolve to remain true to their values. In this case, improvisation will fail.

Successful organizations expect to face challenges. Those same groups know that when times get toughest they need to double-down on their values with a focus in an area remarkably absent from normal lists of core values—courage.

Your organization will need courage to keep the music in harmony when the sheet music suddenly changes.

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Student-Teachers Create Success

After delivering a keynote speech to a room full of Chiefs in 2014, I went back to my seat and continued a conversation that had started that evening with a Fortune 50 Chief. She wanted to spend more time swapping stories about building powerful teams.

She was clearly a strong leader in a company with a strong set of core values, but she had several things on her mind. While she had built her own strong team, she felt there was still room for growth. She also felt her team wasn’t being viewed broadly inside her company as the strategic asset it could be. Finally, she knew the right personal coach could help bring out more of her best.

I knew when I left the event that we could be great student-teachers for each other.

Two weeks later we agreed I’d do a keynote for her worldwide team at their annual meeting. Shortly thereafter, I began a three-year assignment with three objectives: help six individuals to become more powerful individually, and as a group, and help her organization to build broad companywide support.

Here is that leader’s assessment of the results we delivered:

“I knew my team was more than capable to take on the challenges that we were facing, however, I also knew we did not have a lot of time. I was confident that with coaching from someone outside of our organization who had experience with turnaround situations and a commitment to values-based leadership, we could create a synergy that would empower the entire team to accelerate our progress. I am pleased to report my expectations were surpassed. Here are some highlights:

  • We built strong companywide support. In fact, all business units that we support volunteered to transfer their people to us in areas where we demonstrated better leadership and leverage. (How many times have you ever seen that?!)
  • Our organization doubled in size.
  • All six individuals took on broader responsibilities and were ready for them.
  • My team was consistently invited to all strategic meetings for input. (Be careful what you ask for.)
  • Inside my organization, we demonstrated we could be agile-at-scale as 30% of our team changed roles as needs shifted.

Overall, we translated all our activities into value for the organization and focused our energy on better internal and external communications. Our people and our internal customers knew what we were doing, why we were doing it, and how it supported the organization’s overall mission. All six of us got better, and it cascaded throughout the organization.

When we invest in our people—who ultimately manage the change and the challenges we face each and every day—the payback is limitless, especially when that investment is in one-to-one coaching where the response is customized to not just address a bigger need, but also to address how that individual contributes to the bigger picture. And while each of us got better, we got better together too. I chose this particular coach because we share an understanding of the African proverb, ‘If you want to run fast, run alone; if you want to run far, run together.’

Believing in your team, investing in your team, and being willing to gain insights from someone who is not in the day-in-day-out environment will generate opportunities that you cannot imagine. The results are both bottom-line driven as well as individual people-development driven. Not everyone will embrace the opportunity but those who do will definitely be provided honest and transparent coaching and feedback to become who they aspire to be.”

—Fortune 50 Chief

From my perspective, it was great to work with such a hard-working, kind, values-based set of leaders who were committed to growth for themselves, their team, and their company. I was consistently reminded that i3k (intelligence, intensity, integrity, and kindness) mixed with humility and laughter is a powerful combination that delivers amazing results.

Yes, we began with the Power Compass and used other tools. But the real key to our success was the openness created by the understanding that we were all student-teachers capable of sharing counsel and learning something new. My client set the tone. She always sought input from all team members, worked as hard as anyone on her team, constantly created time to learn new things, and modeled healthy work-life integration. There were many gentle reminders as well as a-ha moments.

What’s the lesson?

Powerful leaders are always looking to improve themselves and their teams. They bring their A-game everywhere they go. And they surround themselves with other student-teachers to constantly raise their game and drive sustainable growth.

I am grateful for the opportunity to work with such powerful student-teachers.

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Set Your Own Direction, with ENERGY

Why are so many of us following someone else’s direction? Why do we run out of steam walking someone else’s path? Perhaps it’s because too many of us haven’t set our own direction.

Working with business leaders at all levels for decades, I’ve developed a simple five-step process that can help anyone set their own direction and bring energy to each new experience. Today, when so many of us are choosing to carve new paths where no one has gone before us, old “roadmaps” don’t work.

There are so many voices in the world always willing to tell us what they think we need to be, or to do, to be successful. Many of these voices are well-intentioned—they’re often family members or friends.

Others aren’t so well-intentioned. Many have a stake in the game, and aren’t looking out for your best interests. Specific companies advertise incessantly, while the media—traditional and social—are never-ending sources of direction.

No matter where this counsel comes from, it can distract us from the real mission.

In my experience there are five great ways to increase your insight and deepen your self-understanding, which is one of the best ways to energize any area of your life. The good news is each one is something you do. My advocacy is for you to simply do a little more of it!

Be Present – When you become totally aware and conscious, you can use all of your senses to learn everything possible in the current moment.

Be Accepting – When you choose to accept people and circumstances for who and what they are, you can escape the frustration of trying to change them.

Be Generous – When you choose to be charitable with your possessions, your money, and your time, you will experience inner satisfaction despite “having less.”

Be Grateful – It is easy to be grateful when things are going well. It takes inner strength and composure to remain grateful when facing life’s inevitable difficult periods. The grace required to face tough times and remain thankful is a blessing.

Be Still – Counter to many Western cultural norms, perhaps our most important choice is to develop the deeper understanding and truth that come with being still.

We each need to develop our own unique compass to help set a direction that “fits” us. Once we build our own distinctive compass, we find that outside voices lose their strength over us as they are replaced with the most important voice we’ll ever listen to—our own.

Listening to our own voice will enable you to tap into an endless source of energy that comes from within.

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Why Are You Following Someone Else’s Direction?

Are you tired of reading articles with yet another list of advice to follow?

Is it me, or does every publication we pick up during this New Year’s season include an article from a well-intentioned author who tells you what “to-do’s” you need to make you skinnier, smarter, kinder, or wealthier—or all four?! There are seemingly endless articles supporting what everyone should or should not be doing.

My question is, does one size (list) really fit all?

My answer is NO.

The most successful people I’ve met set their own direction rather than following someone else’s, and they have a personalized compass to guide them. This compass integrates simple, individualized choices in five areas and can enable anyone to set a course that fits their unique makeup.

And the best news is that not only can this amazing tool help you be more successful, but it’s also totally FREE. Grab it here. It will take you four to five minutes to create your very own compass.

With your own compass, you’ll be able to make choices that suite you and easily build the energy, confidence, clarity, influence, and impact you need to reach your goals.

Now to be fair, all these lists are simply trying to be helpful. And some articles set themselves apart. One of my favorites this season came from New York Times writer Susan Shain who offers research-based tips to reach whatever goals fit—again, for you.

Among other tips, Susan advocates for each of us to:

  • Think big: pick a personally compelling overarching intention rather than a particular habit.
  • Be patient: give yourself time to really figure out the cues and rewards that drive your behaviors.
  • Embrace the right rewards – if you can’t feel an immediate, intrinsic reward (energy, pride) you may need to rethink the habit.
  • Prime your environment – find a group where your desired behavior is the normal behavior.
  • Plan to fail – have a personalized recovery plan.
  • Celebrate often – celebrate your way, every day.

Key lessons: one size never fits all, but you can always set your own direction with a simple compass. Use it!

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“Self-Made” is Bulls#!t

The widely-held belief that success is available to everyone, simply with focus and hard work, is one among many positive messages regularly reinforced in our Western culture.

But in my view, our “cowboy culture” also over-celebrates individual accomplishment, particularly in business. Too many romanticize the importance of a single individual’s ability to enable a big impact. This idea that denies the reality that teams of people, along with some good luck, always play big roles in enabling any company, or an individual for that matter, to register true success.

But we love heroic stories.

And the media is well-served to regularly feed us the stories that we all enjoy reading and watching. Business icons are created in part to sell products. And while many of us can learn from and be inspired by stories about Steve Jobs, Meg Whitman, Larry Ellison, Mary Barra, Jeff Bezos, and Mark Cuban, at times the media goes too far. They sometimes build up super-human personas that more resemble Marvel Comic book characters than real Chiefs.

For me, one particular exaggeration goes too far. The hair on the back of my neck stands up whenever I read the characterization of a business leader as “self-made,” because that’s simply bulls#!t.

The good news is that few, if any, of these successful individuals would ever describe themselves as self-made. They know the truth. Anyone who actually refer to themselves as a self-made success might as well be waving a red flag. Proceed with caution.

The bad news is that people looking for role models might actually believe it. They want to believe that they, too, can create success from nothing—all by themselves. But that’s not how it works in real life when you pull back the curtains. No one works truly alone.

While we all love rags-to-riches stories, let’s be honest about a more realistic recipe for success.

Here is mine:

  1. Be focused and hard-working, and
  2. Be thankful for circumstances you did not create
  3. Be grateful for the (many) people who have supported you and those who continue to
  4. Be generous in supporting others
  5. Be understanding of those who may not have had the support they needed
  6. Be empathetic for those in circumstances they did not choose
  7. Be humble

We can still enjoy fantasy, but it’s important to stay grounded in certain truths. This reminder can be particularly helpful as many of us set new goals this time of year. Remember to identify who can help you with whatever goals you set!

We ALL need help.

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2019—A Year of Possibilities

In the book The Art of Possibility, authors Benjamin and Rosamund Stone Zander offer a message of optimism, hope, and choices available to everyone to create a great New Year.

“This is a how-to book of an unusual kind. Find the right framework and extraordinary accomplishment becomes an everyday experience,” say the authors. Specifically, the book offers 12 practices that together create that very framework to bring new possibilities to life.

Here is a summary of topics and actions to consider:

  1. It’s all invented – believe it and you will see it.

“Einstein himself said it was nonsense to found a theory on observable facts alone [when] in reality the very opposite happens. It is theory which decides what we observe.” How is your mindset as you close out 2018 and look forward to 2019?

  1. A universe of possibility – embrace a view beyond the world of measurement.

The world of measurement is a filled with “assessments, scales, standards, grades, and comparisons. On our path to success we experience scarcities of time, money, power, love, resources, and inner strength. . . . [Conversely] the universe of possibility may be characterized as generative, or giving, in all senses of that word—producing new life, creating new ideas . . . contributing, yielding to the power of contexts.” For example, notice the areas in your life when measuring generosity becomes difficult yet feels immensely valuable.

  1. Giving an A – work to understand what each person has to teach.

“When we give an A [to another] we can be open to a perspective different from our own. For it is only to a person to whom you have granted an A that you will really listen, and it is in that rare instance when you have ears for another person that you can truly appreciate a fresh point of view.” Have you been listening to everyone as intently as you could?

  1. Being a contribution – contribute without worrying about success and failure.

“When I began playing the game of contribution, I found there was no better orchestra than the one I was conducting, no better person to be with than the one I was with; in fact, there was no “better.”” When you contribute without expectations, status roles fade and you begin to see others—and life itself—in a new light.

  1. Leading from any chair – step up no matter where you sit.

“A monumental question for managers in any organization to consider is: how much greatness are we willing to grant people?” In my view, everyone can choose to be Chief. Are you doing all you can to create environments where those Chiefs find it easy to emerge?

  1. Rule number 6 – lighten up.

Humor and laughter are perhaps the best tool we have to get over ourselves. No one should take themselves too seriously.

  1. The way things are – accept what is and clear away judgements.

“Mistakes can be like ice. If we resist them, we may keep on slipping into a posture of defeat. If we include mistakes in the definition of performance, we are likely to glide through them and appreciate the beauty of the longer run.” There is no growth without failure. Encourage others to push past their current discomfort whenever possible.

  1. Giving way to passion – let go, let flow, and channel energy.

“Notice where you are holding back and instead seek to shape the streams of passion all around you into a new expression for the world.” Pay attention to your emotions. They will show you opportunities that are everywhere.

  1. Lighting a spark – enroll others.

“Enrollment is the art and practice of generating a spark of possibility for others to share.” Everyone can practice viral engagement. It starts with you.

  1. Being the board – take responsibility.

“When the way things are seems to offer no possibility; you can use our graduate course. In this practice, you rename yourself as the board on which the whole game is being played. The practice of being the board is about making a difference rather than gaining control.” Power is not obtained the way you think it is. It’s more about creating your life game than reacting to someone else’s game.

  1. Creating frameworks for possibility – establish a context for an “upward spiral.”

“First, make a new distinction in the realm of possibility that creates a powerful substitute for the current framework that is generating a downward spiral. Next, live it. Finally, continue to track what is on track and off track from your new framework.” Continually ask the crucial question: What is this for?

  1. Telling the WE story – sharing the things that connect us all.

This practice points the way to a kind of leadership based not on qualifications earned in the field of battle, but on the courage to speak on behalf of all people and for the long line of human possibility.  Usually what we mean by the pronoun “we” is “you-plus-I.” So the question, “What shall we do?” generally leads to a compromise between what you want and what I want. It follows that each will both win and lose. It encourages us to exaggerate our positions and often to hold back some of the truth, while pushing us into offensive and defensive postures. Instead, the practice of WE assumes everything each of us thinks and feels has a place in the dialogue.

The bottom line of the book is, we dramatically increase our chances to bring new possibilities to our lives when we have the right framework. In my view, we also have a powerful compass to guide us.

Wishing you a 2019 full of possibilities.

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